Your I♥SAM custom beaded bracelet comes with a complimentary 1 year maintenance warranty that includes bracelet re-threading, tightening, or refreshing. Although your warranty does not cover bead and/or bracelet replacement, we are happy to discuss our recycle and repair rates to renew your trinkets!
The manufacturing period for our precious products are as follows:
3-5 business days for custom bracelets
1-2 weeks for custom hand-painted products
1-2 weeks for a custom necklace
Please note, any item listed or discussed as a "speciality" project is not covered within the aforementioned time frames. The designer will confirm your product's timeline with you during the design consultation.