Your I♥SAM custom beaded bracelet comes with a complimentary 1 year maintenance warranty that includes bracelet re-threading, tightening, or refreshing.  Although your warranty does not cover bead and/or bracelet replacement, we are happy to discuss our recycle and repair rates to renew your trinkets!  

The manufacturing period for our precious one of a kind products are as follows:

5-7 business days for beaded bracelets

1-2 weeks for custom hand-painted products

1-2 weeks for a custom necklace

Please note, any item listed or discussed as a "speciality" project is not covered within the aforementioned time frames.  The designer will confirm your product's timeline with you during the design consultation.